- How do I know what my institution type is?Published on 13 Oct 2023Updated on 27 Sept 2025115
- How do I verify an individual account?Published on 25 Sept 2023Updated on 9 Oct 202529,104
- How do I reset my Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 15 Oct 20259
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 18 Sept 20253,817
- What is sub-account?Published on 22 Aug 2023Updated on 8 Sept 20251,718
- How do I change my email?Published on 6 Sept 2023Updated on 8 Sept 20253,707
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 8 Sept 20253,417
- How do I change my phone number?Published on 7 Sept 2023Updated on 17 Oct 202513,199
- How do I update my authenticator app?Published on 1 Aug 2024Updated on 15 Oct 202593
- What onboarding information is required for a privately owned financial institution?Published on 13 Oct 2023Updated on 27 Sept 202593
- What onboarding information is required for a family office?Published on 13 Oct 2023Updated on 27 Sept 202560
- What onboarding information is required for a privately owned company?Published on 13 Oct 2023Updated on 27 Sept 2025226
- What onboarding information is required for the non-profit organization (NPO)?Published on 13 Oct 2023Updated on 27 Sept 202561
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 9 Oct 202513,006
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 Sept 202512,354